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Episode 16 · Mar 1, 2022 · 39 min
EP. 16 How Your Returning Customers Could Make or Break Your Business
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In this episode
Advertising costs keep climbing and competition keeps intensifying, putting more pressure on brands to hold onto the customers they already have. Mark Goldhart and Trevor Crump explain why customer retention could be a matter of survival for a growing business, and share their approach to scaling repeat purchases as ad costs keep rising.
- Advertising costs are rising every day while competition keeps skyrocketing.
- Getting customers to return and buy again could be a matter of life or death for your business.
- Mark Goldhart and Trevor Crump break down why customer retention matters and how to start scaling it.
Original show notes
“This could be one of the most important message we ever talk about”. Advertising costs are rising every single day. Competition is skyrocketing. Getting your customers to return again could be a matter of life or death (ok, maybe not that dramatic). Listen how Mark and Trevor breakdown why this is so important and how to scale them.